Microsoft has informed customers still running the Release to Manufacturer build of Windows Vista that they are ending support and encouraging a move to either Windows Vista Service Pack 1 or 2.
This time, Windows Vista with no service packs installed (sometimes referred to as RTM or SP0) will be reaching end of support on April 13th. If you need a refresher of what this means, or what steps you need to take, I’d recommend reading through our February blog post on this subject.
Additionally, the Microsoft Support Lifecycle team recently announced important changes to the Service Pack Support policy. I want to take a moment to clarify the details of this policy change and highlight some of the ways that this will improve the overall customer and partner experience.
Under the former Service Pack Support policy, when a service pack reached the end of support, customers were no longer eligible to receive troubleshooting help from Microsoft Customer Service and Support, including assisted telephone support, security updates, or non-security hotfixes. Customers requiring assistance from Microsoft had to upgrade to a supported service pack to be eligible for any support.
Learn more here
Windows Vista RTM was made available in mid November 2006. Microsoft has released post updates for Windows Vista RTM since then, but recent Service Packs such as 1 and 2 introduces added improvements in security and stability. Also, Microsoft’s latest desktop OS Windows 7 does not support in place upgrades from Windows Vista RTM.