Using Compatibility Mode in Windows 8.1

If you are using an older app not designed for Windows 8, one of the solutions designed for handling such problems in Windows 8 is Compatibility Mode. I have looked at this feature in the past, but Windows 8s new user experience makes accessing it a bit different from previous versions of Windows. Lets get started. For the purposes of this article, I will be installing my 3G Modem Dashboard software Mobile Partner software.

Compat opt 1

The first thing you need to do is point where the setup files are located. If you are installing from a thumb drive or CD/DVD. Launch File Explorer (Windows key + E) and open the location where the setup files are stored.

Right click the setup file for the program, this can be designated as setup.exe or something similar. Click Troubleshoot Compatibility

Compat opt 2

This will launch the Program Compatibility Troubleshooter wizard which will check for issues.

Compat opt 3

Select the option “Troubleshoot program”

Compat opt 4

Depending on the problems you are experiencing when attempting to install or use the software, check off the problems. In my case:

  • ‘The program worked in earlier versions of Windows but won’t install or run now’
  • The program requires additional permissions.

Click Next

Compat opt 5

Select a version of Windows the program is known to work in. I notice the program works great in Windows Vista (with Service Pack 2), so I will select that option. Click Next

Compat opt 6

Proceed to run the through the programs setup routine by clicking Test the program….

Compat opt 7

Follow the on screen instructions to install the program as you normally would.

Compat opt 8

If all is successful, click the option at the end of the wizard ‘Yes, save these settings for this program’

Compat opt 9

Wait while your settings for the program are saved.

Compat opt 10

Click Close.



Filed under 8 Journal, Windows 8

11 responses to “Using Compatibility Mode in Windows 8.1

  1. Pingback: After 8.1 Update Wi-fi Dropping Connection

  2. Pingback: Wireless adapter not automatically connecting

  3. Les Zook

    What if “Test the Program” does not run??

  4. James Ozbun

    Dear Andre,
    I’ve tried all of that and when I contacted HP they asked how many times did I try to install the printer program and I told them between 20 to 30 times until I felt like if I looked at the computer and printer they would start jumping the without me doing anything but watch.

  5. Piyush

    I followed the all instructions regarding Compatibility Mode to install my 3G Data Card on my 8.1 laptop but my APP still not run.. What should I do now.

  6. Nick

    I have a Windows 8.1 64 bit system. I had installed Wordperfect office 2002, which includes Wordperfect Version 10. I see on the windows compatibility site Version 8 looks to be compatible.

    Well I installed this Wordperfect Office 2002 (version 10 of WordPerfect) on my Win 8.1 64 bit system in April 2014. It worked fine.

    I didn’t notice it listed in Program and Features in the list of programs you can UNINSTALL, although it had it’s own uninstaller.

    But just couple days ago I had to do a system refresh. I am debating whether I should put it back on my computer.

    It worked. It stayed on my system for around 5 months, NO PROBLEM.

    Any opinions?

  7. Thank you very much for your kind and useful instruction now i am able to install my software….
    Hare Krishna

  8. How many times must I tell PCT to save the settings before it believes me, and saves them, so that I don’t have to open the application using PCT every time? What must I really do to get it to save the settings?

  9. Josephine

    I am trying to install my hp envy 4500 printer to my pc can someone assist me

  10. I was studying some of your blog posts on this internet site and I believe this web site is really informative ! Continue putting up.

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