If you are using an older app not designed for Windows 8, one of the solutions designed for handling such problems in Windows 8 is Compatibility Mode. I have looked at this feature in the past, but Windows 8s new user experience makes accessing it a bit different from previous versions of Windows. Lets get started. For the purposes of this article, I will be installing my 3G Modem Dashboard software Mobile Partner software.
The first thing you need to do is point where the setup files are located. If you are installing from a thumb drive or CD/DVD. Launch File Explorer (Windows key + E) and open the location where the setup files are stored.
Right click the setup file for the program, this can be designated as setup.exe or something similar. Click Troubleshoot Compatibility
This will launch the Program Compatibility Troubleshooter wizard which will check for issues.
Select the option “Troubleshoot program”
Depending on the problems you are experiencing when attempting to install or use the software, check off the problems. In my case:
- ‘The program worked in earlier versions of Windows but won’t install or run now’
- The program requires additional permissions.
Select a version of Windows the program is known to work in. I notice the program works great in Windows Vista (with Service Pack 2), so I will select that option. Click Next
Proceed to run the through the programs setup routine by clicking Test the program….
Follow the on screen instructions to install the program as you normally would.
If all is successful, click the option at the end of the wizard ‘Yes, save these settings for this program’
Wait while your settings for the program are saved.